Shipping Policy

We aim to deliver your orders safely and conveniently. Please read our Shipping Policy to understand how orders are processed and delivered.

Order Processing

Orders are generally processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, or busy periods, processing may take slightly longer.

Delivery Time

Estimated delivery time within Pakistan is 3–7 business days after dispatch.

Delivery times may vary depending on your city, location, courier availability, weather conditions, and other unexpected circumstances.

Shipping Charges

Shipping charges, if applicable, will be communicated or displayed during checkout or order confirmation.

Any promotional free-shipping offer will be subject to its stated conditions.

Order Confirmation

After placing an order, our team may contact you through phone or WhatsApp to confirm your order and delivery details.

Please provide a valid phone number and complete shipping address to avoid delays.

Tracking Your Order

If tracking information is available, it may be shared with you after your order has been dispatched.

You may also contact our customer support team for delivery updates.

Delayed or Undelivered Orders

If your order is delayed or you experience a delivery issue, please contact us. We will try to assist you and coordinate with the courier where possible.

Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery information. Skindivo may not be responsible for delays or failed deliveries caused by incorrect or incomplete details.